We’re committed to doing everything we can to ensure we can continue bringing amazing live concerts to fans. ALL shows will require attendees to provide proof of a negative COVID-19 test result within 72 hours of the event OR full COVID-19 vaccination (at least two weeks after final dose). Proof must be a PRINTED copy of a negative test result or vaccination, or the original vaccination card.
Note: requirements and venue protocols, such as testing and vaccination are subject to change, so be sure to check back closer to your event date for the latest information.
For all ticketed events, please note the following updated policies:
Face coverings are strongly recommended for fans who are not fully vaccinated, unless actively eating or drinking, per CDC guidelines.
To reduce staff contact with guest belongings, note our Clear Bag Policy:
Due to the ongoing global pandemic, and to protect the health and safety of our guests and venue staff members, the box office at Bayou Music Center will be open on-day-of-show only.
If you’d like to purchase tickets, please visit us at www.livenation.com. If you’re looking to obtain a refund for a show that was either canceled, postponed or rescheduled, please visit us at www.livenation.com/refund for more information. We look forward to seeing you at our next show at Bayou Music Center.
Customers may pick up tickets day of show with a valid photo ID and the credit card used for purchase. The name on the ID must match the name on the credit card used to purchase tickets.
This is an accessible venue. Space is limited and is based on a first come, first served basis.
Click here to view Customer Safety
No smoking is allowed inside the theater. Exterior areas are available for those who do smoke.
All ages are welcome, unless otherwise stated. Please check with the venue.
Everyone needs a ticket to enter.
See our list of restricted items.
Yes! The venue can be rented for private events, concerts, recitals, etc., and your details would be handled by our experienced team. For more information and to start planning your event rental, ticketed concert or special event contact us at bmcevents@livenation.com or 713.230.1630.
Valet service is available at the venue complex, there is also street parking and underground parking in the city's garage. Please note that the valet service is run by the City of Houston and not the venue. Additionally, you can take advantage of services provided by Parkwhiz. Just download the app and follow the instructions.
Cash, American Express, Discover, MasterCard and Visa. Credit card holder must present a valid matching photo ID for all purchases made in person. The name on the ID must match the name on the credit card used.
Click HERE or Email HoustonPremiumSeating@livenation.com for more info.
ATMs are available in the venue and located in the lobby area.
Beer, wine and liquor are available to patrons 21 and up, with a valid Texas photo ID. No alcohol can be carried outside the venue except to the designated smoking patio. Several different types of food are available, ranging from hamburgers to salads.
YES! Click HERE for more info.
Click here for lost and found items: CROWDFIND